PLAY SAFE

98ab Responsible Gaming

Play Smart. Stay in Control.

At 98ab, gambling is entertainment — nothing more, nothing less. We provide every player in Bangladesh with practical tools, clear guidance, and round-the-clock support to ensure gaming stays a fun, affordable activity that never crosses into harm.

18+

Age Minimum

24/7

Support Access

৳ Limit

Deposit Controls

SSL

Safe & Secure

The 98ab Player Pledge

We enforce strict 18+ age verification on every account before real-money play begins.

We give every player the ability to set personal deposit limits, loss limits, and session time caps.

We provide immediate self-exclusion — request it and your account is restricted within minutes.

We train our support team to recognise signs of problem gambling and respond with empathy.

We never market aggressively to players who have opted out or self-excluded.

Important Notice This page outlines 98ab's responsible gaming framework for all players based in Bangladesh. If you feel gambling is affecting your finances, relationships, or mental well-being, please contact 98ab support immediately at [email protected] or proceed directly to the Self-Exclusion section below. Help is available around the clock.

Responsible Gaming at a Glance

Six pillars that underpin 98ab's commitment to keeping every player in Bangladesh safe, informed, and fully in control of their gambling experience.

Player-First Safety

Every feature on 98ab is designed with player welfare at its core. From the moment you register, safety tools are accessible directly from your account dashboard — no hidden menus, no barriers.

18+ Strict Enforcement

98ab enforces the 18+ minimum age rule through mandatory KYC document verification before any real-money deposit is processed. No exceptions, no workarounds.

Flexible Spending Limits

Set daily, weekly, or monthly deposit and loss limits in Bangladeshi Taka to keep your gambling budget predictable and within your personal means at all times.

Instant Self-Exclusion

Request a temporary time-out or a permanent self-exclusion at any time. 98ab processes exclusion requests immediately and maintains a block list to prevent accidental re-registration.

Early Warning Alerts

Our platform monitors gameplay patterns and flags behaviour that may indicate problematic gambling. Players and our support team both receive proactive alerts when risk thresholds are crossed.

24/7 Support Access

Our responsible gaming support team is available 24 hours a day, 7 days a week. Reach us by email at [email protected] for empathetic, confidential assistance with any gambling-related concern.

Our Commitment to Responsible Gaming

98ab operates as an international online gaming platform serving the Bangladesh market, and we take our responsibility to players seriously. We believe that gambling should always be an enjoyable leisure activity — one that is affordable, controlled, and never pursued as a means to solve financial difficulties or emotional distress. This belief shapes every aspect of how 98ab is built and operated.

Our responsible gaming framework is built around four core principles: prevention (keeping under-age players off the platform), protection (giving players tools to control their own behaviour), early intervention (identifying and responding to signs of problem gambling before serious harm occurs), and support (connecting players who need help with the right resources quickly and without judgement).

Every member of the 98ab support team receives training in responsible gaming awareness. This means that when you reach out to us with a concern — whether about your own play or about someone in your household — you will be met with genuine empathy and practical guidance, not scripted deflection. Responsible gaming is not a legal checkbox for 98ab; it is an operational commitment that runs through the entire organisation.

98ab also works to keep its game portfolio transparent. Every game on the platform displays its return-to-player (RTP) percentage and volatility rating, so players can make fully informed decisions about the risk profile of the games they choose to play. Cricket betting odds, live casino game mechanics, slot paylines, and crash multiplier algorithms are all documented and accessible before you wager a single taka.

Gambling as Entertainment The golden rule at 98ab is simple: only gamble with money you can afford to lose, treat any winnings as a bonus rather than income, and stop the moment gambling stops being fun. If you find yourself chasing losses, borrowing to gamble, or gambling to escape problems, please reach out to us — that is precisely what our support team is here for.

Age Restriction & Verification

98ab is strictly an adults-only platform. Real-money gambling is permitted only for individuals who are 18 years of age or older. This is a non-negotiable requirement enforced through a mandatory Know Your Customer (KYC) identity verification process that every player must complete before making a first deposit.

How Age Verification Works

Upon registering a new account, players are required to submit a government-issued identity document that clearly shows their date of birth. Acceptable documents for players based in Bangladesh include:

Bangladesh National Identity Card (NID)
Valid passport (any issuing country)
Driver's licence
Birth certificate accompanied by a supporting photo ID

All submitted documents are reviewed by the 98ab verification team. If the documents confirm that the applicant is 18 or older and the identity details match those provided at registration, the account is cleared for real-money play. If verification cannot be completed, or if documents indicate the applicant is under 18, the account is restricted immediately and any deposited funds are returned to the original payment method.

Zero Tolerance for Underage Gambling

98ab has a zero-tolerance policy on underage gambling. Any account found to have been created by or used by a person under the age of 18 will be closed immediately. All winnings generated during the period of underage access will be forfeited, and the incident will be reported internally for security review. In cases where fraud was used to circumvent age verification, 98ab reserves the right to pursue all available legal remedies.

18+ Only — No Exceptions If you are under 18 years of age, you are not permitted to register or play on 98ab under any circumstances. If you are a parent or guardian and believe a minor has accessed 98ab, contact [email protected] immediately. We will investigate and close the account without delay.

Player Protection Tools

98ab provides a comprehensive set of responsible gaming tools that every registered player can access and activate from their account settings at any time. These tools are designed to give you full control over the pace, scale, and frequency of your gambling activity — without requiring you to justify your choices or go through a complex process.

Deposit Limits Set a maximum deposit amount per day, week, or month in Bangladeshi Taka. Once the limit is reached, deposits are blocked until the period resets.

Loss Limits Define the maximum net loss you are willing to accept over a chosen period. When your losses reach that figure, further play is paused until the period resets.

Session Time Limits Restrict how long you can play in a single session. When your session timer expires, you will be logged out automatically and prompted to take a break.

Reality Checks Receive periodic on-screen reminders showing how long you have been playing and your net win/loss position during the current session.

Time-Out / Cooling-Off Take a short break of 24 hours, 7 days, or 30 days. Your account is temporarily suspended and you cannot deposit or play during the cooling-off period.

Self-Exclusion Request a long-term or permanent self-exclusion. 98ab blocks your account, removes you from promotional lists, and maintains your exclusion record to prevent re-registration.

To activate any of these tools, log in to your 98ab account, navigate to Account Settings, and select the Responsible Gaming tab. Changes to deposit limits, loss limits, and session time limits take effect immediately. Requests to increase a limit (i.e., making it less restrictive) are subject to a 24-hour cooling-off delay to prevent impulsive decisions made in the heat of play.

Deposit & Loss Limits

Setting a personal deposit or loss limit is one of the most effective ways to keep your gambling spending predictable and within your budget. 98ab's limit system is designed around the Bangladeshi Taka and accommodates the full range of player bankroll sizes — from casual recreational players depositing ৳500 per week to higher-volume players managing larger bankrolls.

Limit Type	Available Periods	How It Works	When It Takes Effect
Deposit Limit	Daily / Weekly / Monthly	Blocks further deposits once your total deposits reach the set ৳ threshold within the chosen period.	Immediately upon activation
Loss Limit	Daily / Weekly / Monthly	Pauses play when your net losses within the period reach your chosen ৳ ceiling.	Immediately upon activation
Wager Limit	Daily / Weekly / Monthly	Caps the total value of bets placed within the period, regardless of wins or losses.	Immediately upon activation
Increasing a Limit	Any of the above	A request to raise a limit (making it less restrictive) is held for 24 hours before taking effect.	After mandatory 24-hour delay
Decreasing a Limit	Any of the above	A request to lower a limit (making it more restrictive) takes effect immediately with no delay.	Immediately upon activation

Why the 24-Hour Rule Matters

When a player is on a losing streak or feeling the emotional pull of trying to recover losses, the instinct is often to raise spending limits in the heat of the moment. The mandatory 24-hour cooling-off period before any limit increase takes effect is specifically designed to interrupt this cycle. By the time 24 hours have passed, most players in that situation reconsider their decision and choose to keep the lower limit in place — or reach out to support instead.

Practical Budgeting Tip

A good starting point for recreational players is to set a monthly deposit limit equal to your entertainment budget — the amount you might otherwise spend on a cinema outing, a restaurant meal, or a cricket match ticket. Once that limit is reached, your 98ab play for the month pauses automatically. You never have to rely on willpower alone.

Self-Exclusion & Time-Out

Self-exclusion is the most powerful responsible gaming tool available on 98ab. It is designed for players who feel that gambling has become — or is at risk of becoming — a problem in their life. Activating self-exclusion means that 98ab will take active steps to prevent you from gambling on the platform for the duration you choose, rather than relying on you to resist the temptation yourself.

Time-Out (Short-Term Break)

A time-out is a temporary suspension of your 98ab account, lasting between 24 hours and 30 days. During a time-out:

You cannot log in to your 98ab account.
You cannot make deposits or place bets.
All promotional and marketing communications from 98ab are paused.
Your account balance is preserved and will be accessible again when the time-out period ends.

A time-out is ideal if you feel you need a short break to reassess your gambling habits, have had an unusually stressful period and do not trust yourself to gamble calmly, or simply want to step away from gaming for a while without closing your account permanently.

Self-Exclusion (Long-Term or Permanent)

Self-exclusion is a longer-term measure available in periods of 3 months, 6 months, 1 year, 5 years, or permanently. During self-exclusion:

Your account is immediately suspended and you are logged out.
All deposits are blocked at the payment gateway level — not just at the account level.
98ab removes your contact details from all promotional and marketing lists permanently.
Your exclusion is recorded so that if you attempt to register a new account with the same personal details, that registration is also blocked.
To withdraw any remaining balance during the exclusion period, contact [email protected] directly.

How to Request Self-Exclusion

You can initiate a self-exclusion request through any of the following channels:

Account Settings: Log in, go to Account Settings → Responsible Gaming → Self-Exclusion, and follow the on-screen steps. The exclusion takes effect within minutes.
Email: Send a request to [email protected] with the subject line "Self-Exclusion Request". Include your registered username and the duration you prefer. The support team will process your request immediately.
Live Chat: Contact 98ab support via live chat and ask to be self-excluded. The agent will process it on the spot without requiring lengthy explanation.

Lifting a Self-Exclusion Lifting a self-exclusion before it expires is subject to a mandatory minimum cooling-off period. For exclusions of 3 months or longer, 98ab requires a written request via email at least 7 days before you wish the exclusion to end, along with confirmation that you have reviewed this Responsible Gaming page. This process cannot be bypassed. 98ab strongly recommends seeking professional counselling before lifting a self-exclusion.

Recognising Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise from the inside. It does not only affect people who gamble large sums — it can impact anyone, regardless of the amounts involved, if gambling begins to interfere with their daily life, finances, relationships, or mental health. Being able to recognise the early warning signs is the first step toward getting things back under control.

The following are common indicators that gambling may have moved beyond recreation and into problematic territory. If several of these apply to you, we strongly encourage you to use 98ab's self-exclusion tools and to seek professional support.

You gamble with money that is needed for essential expenses such as rent, food, bills, or school fees.
You frequently think about gambling when you are not playing — planning your next session, calculating possible winnings, or replaying past losses.
You chase losses by continuing to play or increasing your stakes in an attempt to win back money you have already lost.
You have borrowed money from family, friends, or financial institutions specifically to fund gambling.
You lie to people close to you about how much you gamble, how much you spend, or whether you gamble at all.
You feel restless, irritable, or anxious when you try to reduce or stop gambling.
You use gambling as a way to escape stress, anxiety, depression, boredom, or other difficult feelings.
You have tried to cut back or stop gambling multiple times but found yourself returning to it.
Relationships with family or friends have become strained because of your gambling habits or the time and money you spend on it.
Your work performance, studies, or daily responsibilities have suffered because of time spent gambling or thinking about gambling.

You Are Not Alone Problem gambling is a recognised health condition, not a character flaw or personal weakness. It is caused by a combination of psychological, environmental, and neurological factors — and it is treatable. Reaching out for help is a sign of strength, not failure. 98ab is here to support you every step of the way.

Self-Assessment Questions

Answer these questions honestly. If you find yourself answering "yes" to three or more, we encourage you to use our self-exclusion tool or contact our responsible gaming team.

Have you ever spent more money on gambling than you originally intended to in a single session?

Have you continued gambling in an attempt to recover losses from a previous session?

Have you ever missed work, family commitments, or important responsibilities because of gambling?

Have you ever borrowed money or sold possessions to fund gambling?

Have you felt the need to hide your gambling activity from people close to you?

Have you used gambling to cope with stress, loneliness, or negative emotions?

Have you experienced feelings of guilt, shame, or anxiety after gambling?

Have you tried to stop or cut back on gambling but been unable to follow through?

If You Answered Yes to Three or More We strongly recommend taking a break from 98ab right now. Use the self-exclusion tool in your account settings, or email [email protected] with the subject "Self-Exclusion Request" and our team will process it immediately. You can also explore professional support resources in the section below.

Getting Help & Support Resources

If you believe gambling is becoming a problem — whether for yourself or someone you care about — the most important step is to reach out for help as early as possible. 98ab's support team is available around the clock, and there are also broader support resources you can access confidentially at any time.

Contact 98ab Directly

Our responsible gaming team is trained to handle these conversations with care and complete confidentiality. There is no judgement — only practical support. You can reach us through the following channels:

Email: [email protected] — use the subject line "Responsible Gaming Support" for priority routing to our specialist team.
Help Centre: Visit the FAQ page for quick answers about account restrictions, self-exclusion, and limit-setting.
Account Settings: Access all responsible gaming tools directly from your account dashboard at any time, without needing to contact support first.

Independent Support Organisations

For players in Bangladesh who need professional counselling or support beyond what 98ab can provide, the following types of organisations offer confidential assistance:

National Mental Health Helpline (Bangladesh): Kaan Pete Roi is Bangladesh's first emotional support and suicide prevention helpline — they can help with gambling-related distress and anxiety. Contact via their published national number.
Gamblers Anonymous (GA): An international peer-support fellowship with online meetings accessible to players in Bangladesh. Their 12-step programme has helped millions of people worldwide regain control of problem gambling.
BeGambleAware: An internationally recognised responsible gaming resource offering self-help tools, information, and referrals to specialist treatment — accessible from Bangladesh via their website.
GamCare: Provides information, advice, and support for anyone affected by problem gambling, including family members and friends of problem gamblers.
Local Mental Health Services: The National Institute of Mental Health (NIMH) in Dhaka provides professional psychiatric and psychological care. If gambling has significantly affected your mental health, speaking to a qualified professional is strongly encouraged.

Need Immediate Help?

If gambling-related stress has led to thoughts of self-harm or a mental health crisis, please seek immediate support. In Bangladesh, the following resources are available:

Kaan Pete Roi: 01779-554391 NIMH Dhaka Helpline 98ab Support: [email protected]

All contact details above are displayed as plain text for your reference. 98ab does not operate any of these external services — we list them here purely for player welfare purposes. For your 98ab account specifically, emailing [email protected] will always reach our responsible gaming team fastest.

Parental Controls & Underage Play

98ab is an adults-only platform and takes every reasonable step to keep minors away from real-money gambling. However, 98ab also recognises that parents and guardians in Bangladesh play a critical role in ensuring children do not access gambling websites through shared family devices. This section provides practical guidance for households where children and adults share computers, tablets, or smartphones.

Parental Control Software

98ab strongly encourages households with minors to install parental control software on all shared devices. Several widely available tools can block access to gambling websites either by category or by specific domain. Recommended options include:

Net Nanny — cross-platform parental control software with website category blocking including gambling sites.
Kaspersky Safe Kids — free and premium versions available, with gambling category filtering and screen time controls.
Google Family Link — available for Android devices, allows parents to approve or restrict app downloads and web browsing.
Circle Home Plus — network-level parental controls that block gambling content across all devices on a home Wi-Fi network.
Built-in router controls — many home broadband routers available in Bangladesh include content filtering options accessible through the router admin panel.

Safe Account Practices

In addition to parental control software, 98ab recommends the following practices to prevent accidental or deliberate underage access to your account:

Always log out of your 98ab account when using a shared device.
Use a strong, unique password for your 98ab account that you do not share with anyone in your household.
Do not save your 98ab login credentials in a browser on a shared device.
Enable two-factor authentication on your 98ab account if available.
Keep payment method details (bKash PIN, Nagad account) private and separate from shared information.

Reporting Suspected Underage Access

If you believe a minor in your household has registered on or accessed 98ab, contact [email protected] immediately with the subject line "Underage Access Report". Provide the account username or registered email if known. 98ab will investigate and suspend the account within the same business day, and all associated personal data will be handled in accordance with the Privacy Policy.

Fair Play & Game Integrity

Responsible gaming is not only about managing spending and preventing addiction — it also means ensuring that every player has a fair, transparent experience every time they play. 98ab is committed to game integrity across its entire portfolio, from cricket betting markets to live casino tables, slot reels, and crash games.

Provably Fair Mechanics

All crash games available on 98ab — including Crash Goal and Jackpot Fishing — use provably fair algorithms, meaning the outcome of each round is determined by a cryptographic seed that can be independently verified by the player after the round concludes. This makes it mathematically impossible for 98ab to manipulate the outcome of any individual game round in real time.

RTP Transparency

Every slot game in the 98ab catalogue displays its published Return to Player (RTP) percentage — the theoretical proportion of all wagered money that the game pays back to players over a very large number of spins. RTP figures are sourced directly from the game providers (Pragmatic Play, NetEnt, Microgaming, and others) and are not modified by 98ab. Players are encouraged to check RTP information before choosing which games to play, as higher-RTP games offer statistically better long-term returns.

Cricket Betting Integrity

98ab's cricket betting markets — covering BPL, IPL, T20 World Cup, ICC tournaments, and international Bangladesh Tigers fixtures — are managed with strict market integrity protocols. Suspicious betting patterns, potential match-fixing signals, and abnormal market movements are flagged automatically and reviewed by our trading team. 98ab cooperates fully with any legitimate integrity investigation and reserves the right to void markets where integrity cannot be assured.

Anti-Fraud and Anti-Money Laundering

98ab operates a robust anti-money laundering (AML) programme consistent with international standards. All deposits and withdrawals are monitored for unusual patterns. Transactions that exceed defined thresholds or exhibit characteristics associated with money laundering trigger enhanced due diligence, which may include requests for additional documentation. 98ab does not facilitate money laundering, and any account found to be involved in such activity will be closed and reported to the relevant authorities.

SSL Encryption & Data Security All data transmitted between your device and 98ab's servers is protected by TLS encryption. Your personal information, payment details, and account credentials are stored securely and never sold to third parties. For full details on how 98ab handles your data, see the Privacy Policy.

Play Responsibly with 98ab

Now that you understand the tools and resources available to you, explore 98ab's full range of cricket betting, live casino games, slots, and crash games — always within limits that work for you. 18+ only. Play responsibly.

18+ only. Gambling should be entertaining, not a financial solution. Set limits and play responsibly. For responsible gaming support, email [email protected]